Terms of service

Section 1. Agreement to Terms

By accessing or placing an order on Riley & Knox (www.rileyandknox.com), you agree to be bound by these Terms of Service, our Return & Refund Policy, Shipping Policy, and Privacy Policy.

If you do not agree, please do not use our site or place an order.

Section 2. Orders & Payment

  • All orders are subject to product availability.

  • Prices and promotions are subject to change without notice.

  • Payment must be completed at checkout.

  • We accept the payment methods displayed on the website.

  • You are responsible for providing accurate billing and shipping information.

Section 3. Shipping & Delivery

  • Orders are processed according to our Shipping Policy.

  • Estimated delivery times are provided but are not guaranteed.

  • International customers are responsible for customs duties, import taxes, and other fees.

Section 4. Returns & Refunds

  • Returns and refunds are processed according to our Return & Refund Policy.

  • Customers must follow the return instructions and provide tracking information for returns.

  • Refunds are issued to the original payment method after the returned item passes inspection.

Section 5. Product Information

  • We make every effort to display product information accurately, including colors, sizes, and descriptions.

  • Product images may vary slightly from actual products due to photography and display settings.

Section 6. User Responsibilities

  • You must provide accurate information when creating an account or placing an order.

  • You are responsible for keeping your login information secure.

  • You agree not to misuse the site, including attempting unauthorized access or disrupting site operations.

Section 7. Limitation of Liability

  • Riley & Knox is not liable for any indirect, incidental, or consequential damages arising from use of our site or products.

  • Liability for defective or damaged products is limited to the replacement or refund of the affected items.

Section 8. Intellectual Property

  • All content on rileyandknox.com, including images, text, logos, and graphics, is owned by Charles & Harper or licensed to us.

  • You may not copy, reproduce, or use our content without written permission.

Section 9. Governing Law

  • These Terms of Service are governed by the laws of the United States (state of your choice) without regard to conflict of law rules.

Section 10. Changes to Terms

  • We may update these Terms of Service at any time.

  • The most recent version will be posted on our website.

  • Continued use of the site after changes constitutes acceptance of the new Terms.

11. Contact Us

Riley & Knox
Address: 3467 B St, Fort Myers, FL 33916, USA
Email: support@rileyandknox.com
Phone: +1(239)-275-3609